Our values guide our behavior and work practices as we strive to enhance the lives of individuals and families; strengthen community wellbeing; and preserve our cultural heritage.
We value diversity and multiculturalism
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- We know that Victorians come from more than 200 countries, speak 260 languages and dialects, and follow 135 religious faiths.
- Our company founders came from one of the 200 countries, speaks one of the 260 languages, and follows one of the 135 religious faiths.
- We instinctively recognise and value multiculturalism as the migration experience thread binds us in a very special way to many in the community.
- We recognise and value people's diversity, equality and human rights. We deliver high quality services to individuals and families regardless of cultural heritage, age or sexual orientation.
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We care for people, families and communities
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- We support and empower people through our work.
- We involve people in decisions that affect their lives.
- We appreciate the importance of culturally appropriate services, as they relate to quality of life, and strive to provide these through our work.
- We advocate on behalf of individuals, families and communities through our work.
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We are respectful, collaborative and ethical
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- We treat people with fairness, objectivity, and courtesy.
- We are inclusive and seek people's input and involvement.
- We exist to assist, not to make profits for shareholders.
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We have integrity and are accountable
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- We are professional and transparent in all our dealings.
- We do what we say we will do.
- We are honest and trustworthy.
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